Account Manager

About Gymtopia (Read Before You Apply)

Gymtopia is a U.S.-based fitness, technology, and marketing company serving hundreds of businesses across the U.S. We value excellence, transparency, communication, and documentation.
We do not hire job hoppers, short-term freelancers, or people who disappear when work gets hard.

We are a systems-first, process-driven, remote team that uses:

• Trello for task management
   

• Go High Level
   

• Google Workspace
   

• SOP-driven workflows
   

• Daily communication and visibility
   

Our team members stay with us because:

• They love structure
   

• They love clear expectations
   

• They want to grow their career in a U.S. company
   

• They want stability, leadership, and long-term opportunity
   

If you align with this, we want you.
If you don’t, this will not be a fit.

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Role Overview

The Account Manager is responsible for client communication, relationship management, expectations, and performance visibility. This is a critical role requiring leadership, structure, and exceptional ownership.

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What You’ll Do

• Manage client accounts with clarity, consistency, and proactive communication
   

• Review reporting and help clients understand progress
   

• Track follow-ups, tasks, and deliverables
   

• Prevent issues before they escalate
   

• Maintain full documentation in CRM and Trello
   

• Collaborate with internal teams and communicate expectations
   

 

Requirements

• Advanced English (spoken + written)
   

• 2+ years in account management or client success
   

• Experience with digital tools and structured workflows
   

• High emotional intelligence and professional communication
   

• Ability to work under pressure and solve problems early
   

 

Who Should Not Apply

• People who frequently change jobs
   

• Freelancers with multiple clients
   

• Anyone uncomfortable being held to measurable KPIs
   

• Anyone who avoids conflict instead of resolving it
   

• Anyone who does not triple-check their work
   

 

This Role Is Ideal If You:

• Take pride in supporting U.S. customers
   

• Want long-term stability with room to grow
   

• Love structure, organization, and follow-through
   

• Want to work with an elite remote team that moves fast

• Full-time salary in USD

• Workshift in Pacific Time (PST)

 

 

 

Submit your Application

• Click on the link below. Fill out the application form and submit it to be considered for a job interview.